Frequently Asked Questions

Everything you need to know about finding flatmates and rooms on MatchMyMate.in

Yes! MatchMyMate.in is 100% broker-free. We only allow direct roommate seekers and home owners looking to lease out shared spaces to list. Any broker listing reported is deleted immediately.

To prevent spam, you cannot chat directly. You must first send an interest request. The receiver will review your profile and compatibility metrics, and once they accept the request, a mutual chat thread is unlocked.

Our smart algorithm analyzes matching data points: age, gender, occupation, smoking/drinking habits, food preferences (veg/non-veg), sleep schedules, and cleanliness traits to yield an overall compatibility score.

Video Verification is a security feature where users record a quick 5-second video using their front camera. Admins review this video against their profile photo and government ID to ensure the user is real and matches their profile details.

Look for the blue **"Verified Member"** badge on listings and profiles. Verified users have submitted a front-camera selfie video and a government ID (like Aadhaar) which has been manually reviewed and approved by our admin team.

Yes! You can list a private room, a shared room, or a vacant bed in an existing flat. We support multiple sharing configurations.

Yes, MatchMyMate.in is completely free to browse listings, apply search filters, send interest requests, and chat with matched room seekers.

We enforce Google Sign-in to guarantee verified email profiles, reduce fake registrations, and streamline the login process safely.

Go to your Profile page and click **"Verify Profile"**. You will be asked to upload a copy of a Government ID (e.g. Masked Aadhaar) and record a 5-second front camera selfie video. Once approved by our team, your verified badge will be activated.

We support major Indian cities including Bangalore, Noida, Mumbai, Kolkata, and Pune, with expansion underway.

Click the **"Post a Listing"** button at the top of the listings page, fill out details (rent, sharing, locality, amenities, rules), and upload room photos.

Yes! Click **"Report Abuse"** on the listing details page. Admins will review the report and take immediate action, including account suspension.

Navigate to your Profile page, click **"Edit Profile & Matching"**, and update your habits, schedules, and preferences.

Yes! Click the **Star** icon on any listing card. You can view all saved rooms via the **"Saved"** link in the navigation header.

You will receive an in-app alert. Re-upload a clear government ID (ensuring details match your profile name) and re-record your selfie video under good lighting.

When searching, click the **Map Pin** icon. Your browser will securely detect your coordinates and autofill your locality and city.

Absolutely. Your ID documents are stored securely in local, non-public storage directories and are only accessible by system administrators. We highly recommend uploading a **Masked Aadhaar** where the first 8 digits are blurred.

Yes, navigate to your listing and toggle the status to 'leased' or delete it from your dashboard settings.

Verification is manually reviewed by our support admins within 12 to 24 hours of submission. You will receive an in-app notification immediately.

Yes, use the **Gender Preference** filter (Male, Female, Any) in the search sidebar to filter matching roommates.